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Salon Policies 

At Beauty By The Lake, we go out of our way to make sure our valued clients have the best experience possible, from the minute they enter our doors to the moment they leave our incomparable Beauty Salon. Please take a moment to review our policies to ensure you understand our operations procedures. If you have any questions, just get in touch and we’ll be happy to help.


We understand things happen, and sometimes you need to cancel your appointment with us. We get it. If you need to cancel more than 48 hours before your appointment, just give us a call or shoot us a message letting us know. If you don’t let us know or have to cancel less than 48 hours before your appointment, we take 50% of the appointment as a fee. Talk to us to find out more.


Upon booking, a booking fee of 50% of your service total is required to secure your appointment, booking fee deposits will be deducted from your total appointment bill upon paying.  All booking fees are non refundable if you cancel your appointment less than 48 hours notice. If you fail to attend your appointment or cancel/reschedule with less than 24 hours notice 100% of the service total will be charged. Although booking fees may be refunded or transferred if you are rescheduling your appointment before the 48 hour period.
We understand that due to your busy schedule, you may find yourself running late. If you think you are going to be late, please call and let us know. If you are more than 15 minutes late, your appointment may be reopened or given away to another client. If we keep the appointment for you, we may not be able to complete the full service you booked.

Late Arrivals

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